Manage cookies
Cookie Settings
Cookies necessary for the correct operation of the site are always enabled.
Other cookies are configurable.
Other cookies are configurable.
retail company
Omnichannel Customer Support
350 agents
Implementation highlights:
- Multi-domain architecture enabling multilingual configuration across several countries
- Support for both voice calls and chat messaging
- Smart call routing based on CRM platform integration
- Unified reporting control center
- AI-driven inquiry analysis to identify global customer trends and overall customer experience insights
Our advantages
We strive to take into account all the needs and wishes of our clients, developing unique solutions for each case.
- High QualityWe are a leading firm in providing quality and value to our customers. Each member of our team has at least 5 years of legal experience. We like what we do.
- Individual ApproachOur company works according to the principle of individual approach to every client. This method allows us to achieve success in problems of all levels.
- Good SupportOur managers are always ready to answer your questions. You can call us at the weekends and at night. You can also visit our office for a personal consultation.
- ExperienceEach member of our team has at least 5 years of legal experience.
- PresentsWe like to make people happy. We ask our clients about their birthday and prepare cool presents.
- EfficiencyWe care about our clients' time. Just give us a call, and we will help you with all the questions.
About Our Course
The best way to improve your professional skills and increase your value
- CTR 1.1Due to smart routing and agent skill-based groups
- 7 expertsTo deliver lectures and masterclasses
- 30 personsAverage number of people in a group
- 9 daysCourse duration (one day off included)