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Knowledge management
Your documents already have the answers
Every company accumulates knowledge over the years — in policies, contracts, manuals, presentations, and website content. The problem isn't a lack of information; it's that employees and customers can't find it quickly and get a precise answer. People spend hours searching for the right clause in a document, ask support the same questions over and over, and make decisions without up-to-date data.
Incoplax turns your entire body of materials — files, websites, spreadsheets — into a live question-and-answer system. Upload your documents once, and from then on employees, customers, or partners get accurate, natural-language answers — with a source link they can verify in seconds.
Why this isn't just another AI chatbot?
Fully deployed within the customer's private environment
Incoplax runs entirely inside the company's own infrastructure and never sends data to external cloud services. All processing — indexing, search, answer generation — happens locally, on the customer's own servers.
Local LLMs only
The platform does not use cloud-based AI models (OpenAI, Anthropic, or similar) — the entire AI layer runs on models deployed inside the customer's environment, on GPUs that the customer purchases and installs separately. No request, document, or answer ever leaves the company's perimeter.
Answers grounded only in your data
Incoplax doesn't make things up or rely on the model's "general knowledge" — every answer is built strictly from the retrieved document fragment, and the source is always shown.
Works with any type of material
PDF, Word, scans, images, entire websites — the platform automatically recognizes, parses, and indexes content, including tables and text extraction from scans.
Flexible by design
A fast mode for simple questions, a deeper mode with re-ranking for complex ones — you can tune the balance between speed and accuracy.
Understands connections, not just text
A knowledge graph uncovers hidden relationships between people, products, and concepts in your documents, and can answer questions like "how are X and Y connected" or "what are the main themes across this body of material."
Bulk data processing
The Questionnaire tool fills entire spreadsheets with answers pulled from your knowledge bases automatically — work that used to take an analyst days now takes minutes.
Secure data isolation
Each customer operates in its own isolated space — one company's data is never visible to another.
Transparent economics
Caching of repeated questions saves resources, and usage statistics show in real time how much the system costs to run and how well it performs.
Who it's for?
Support and contact centers — instant, accurate answers from the knowledge base instead of manual searches through policy documents
Analytics and back-office teams — bulk-filling spreadsheets with answers from corporate documents via the Questionnaire tool
HR and internal knowledge portals — employees find answers themselves, without pinging colleagues.
Legal and compliance teams — fast search across contracts and regulations with verifiable source links.
Product and research teams — the knowledge graph reveals how entities are connected across large bodies of material.