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Legacy enrichment

Leverage existing solutions with modern AI-driven features

New features for existing software/hardware systems
Bring the power of AI and No-Code process automation to your favorite PBX / Contact-center
Add-on features
  • AI Voice & Chat Bot
    Company knowledge based AI communication robot
  • AI Copilot
    AI system that listens the contact center conversation and suggest knowledge data and actions to the agents
  • Call Recording AI Analysis
    Conversational analysis for realtime and historical call recordings
  • Quality Management
    QM process automation for contact centers
  • Outbound Dialer
    Flexible dialer for outbound campaigns
  • Omnichannel support
    Add omnichannel communication capabilities to classic voice-only call center systems
  • Voice over browser with WebRTC
    Incoplax can use WebRTC to seamlessly integrate calls to every modern web systems
  • Modern REST API
    Everything in platform can be managed with API calls.
  • ETL
    Ready-to-use ETL (Extract, Transform, Load) application for data transferring